Answers for Closet, Outfits, account, purchases, and legal documents. Vovin is for users aged 18 and older.
Age requirement: You must be 18 or older to use Vovin. If you are under 18, please do not use the App.
Quick start
ClosetAdd clothing with photos, categories, tags, and notes from the Closet tab.
OutfitsCombine pieces, set a date, and save looks from Outfits.
MeEdit your profile, view your saved works, and manage account details.
SettingsNotifications, themes, coins, VIP, restore purchases, and legal documents.
Frequently asked questions
Account & sign-in
How do I sign in?
On the sign-in screen, use Sign in with Apple or Continue with Email and enter the email and password you registered. New users can create an account from the registration flow.
I forgot my password
Use the password recovery option on the email sign-in screen if available in your build, or contact us at JustinLeee@outlook.ph with the email address tied to your account.
Delete my account
Open Settings → Delete account. This removes your local wardrobe data on this device and returns you to the sign-in screen. Account deletion on the device cannot be undone locally.
Who can use Vovin?
Vovin is intended only for people who are 18 years of age or older. By creating an account, you confirm that you meet this requirement.
Closet & photos
How do I add a clothing item?
Open Closet, tap add, then take a photo or choose one from your library. Fill in name, category, and optional details, then save.
Photo upload failed
Check storage space and try again with a clear JPG or PNG. Very large images may take longer on older devices. Grant camera or photo library permission when the system asks.
Items disappeared after reinstalling
Wardrobe photos and records are stored on your device. Reinstalling or clearing app data may delete local items. Sign in with the same account to restore profile and store purchases; local photos are not automatically restored unless you have a device backup.
Closet capacity limit
Free accounts have a closet item limit. When the limit is reached, you may need virtual currency or an expansion unlock before adding more items. The App will confirm before any spend. VIP membership raises limits.
Outfits
How do I create an outfit?
Open Outfits, start a new outfit, select pieces from your Closet, add a name and date, then save. Open a saved outfit to view, edit, or share.
Outfit slot or weekly save limits
Free accounts have limits on outfit slots and how many new outfits you can save per week. When a limit applies, the App explains the option to spend virtual currency or upgrade to VIP before you continue.
Coins, shop & VIP
Where is the coin shop?
Open Settings → Coins & rewards, or tap your coin balance on the Me tab. You can spend coins on themes, expansions, and other in-app features shown in the shop.
How do I earn coins?
You may earn coins through daily check-in, adding clothing, saving outfits, and other actions listed in Coins & rewards. Each action has daily limits shown in the App.
Daily check-in streak
Check in each day to build a streak. Missing a day resets the streak. Open the check-in panel from the Me tab or coin section to claim your reward.
Vovin Plus (VIP)
VIP is an optional subscription that unlocks higher limits and member benefits described in the App. Manage or cancel your subscription in your Apple ID or Google Play subscription settings.
Restore purchases
Open Settings → Restore purchases after reinstalling or switching devices to restore VIP, themes, expansions, and other non-consumable unlocks tied to your store account. Used consumable virtual currency is generally not restored.
Billing or refund questions
Purchases and subscriptions are billed by Apple or Google. For refunds or unauthorized charges, use the purchase history or support tools in your store account. We cannot process store refunds directly.
Me & profile
Edit my profile
Open the Me tab and tap edit profile to update your display name, photo, bio, birthday, and other details shown on your profile.
Notifications
Open Settings → Notifications to manage reminders and activity alerts. You can also open the notifications inbox from the bell icon where it appears in the App.
Browsing history
Items you view may appear in browsing history on the Me tab or in Settings, depending on your build. You can clear history from the relevant screen when available.
Legal & privacy
Where are the legal documents?
Open Settings for Privacy Policy, Terms of Service, End User License Agreement (EULA), and this Help & Support page.
Privacy questions
Read the Privacy Policy in Settings or contact JustinLeee@outlook.ph for privacy-related requests.
Contact us
Vovin Support
We read every message. Include your device model, iOS or Android version, Vovin app version, and a clear description of what happened.